A: For the bowl - Unscrew the bowl to remove it from the connector piece. Remove the screen by poking a narrow utensil, such as a toothpick or pin, through the bowl. Dip q tips in rubbing alcohol and scrape the inside of the bowl to remove resin. Repeat process until all the resin is removed. For the tube - Dip a pipe cleaner in rubbing alcohol. Insert the pipe cleaner in the tube at the mouth piece. Straighten the bracelet and continue to push the pipe cleaner until it reaches the bowl, and remove the pipe cleaner.
A: Typically, we ship out within 3 business days depending on current inventory levels. Once shipped, you will receive an email confirmation which includes tracking information. Furthermore, the order generally arrives within 2-5 business days of being shipped.
Q: What size should I get?
A: Bracelets are made to comfortably fit the size of a wrist that was properly measured, so adding additional length to your measurement is not recommended unless a loose fit is desired. For proper measurement of wrist circumference, it is recommended that these directions are followed.
(1) Wrap a piece of string tightly around the wrist and then cut so there is no overlap
(2) Measure the piece of string with a ruler/tape measurer